I had an excellent experience with Hadi and London Smart Home. Despite being on work travel in another country and it being close to midnight his time, Hadi still took my call and responded quickly and professionally with the options available to me based on my existing system setup.
I was dealing with a complex Control4 network security issue that needed to work with my company’s VPN requirements, made even more complicated by some of my own DIY mistakes over time. Hadi was incredibly patient, methodical, and knowledgeable throughout the entire process. He walked me through everything step by step over the phone, carefully troubleshooting and explaining each stage until the issue was fully resolved.
What really stood out was his dedication, responsiveness, and calm approach under difficult circumstances. It’s rare to find someone so committed to customer service and technically skilled at the same time. Thanks to Hadi, my system is now working properly and securely with my company VPN setup.
Highly recommend Hadi and London Smart Home for anyone needing expert smart home, networking, or Control4 support.
